Report Automation using Crystal via ODBC on 64-bit Servers

TaskCentre is very effective at handling report automation, but there are some traps along the way.

A customer who recently migrated TaskCentre from a 32-bit server to a shiny new Windows 2008 R2 (64-bit) server could not get their Crystal Reports to run (in TaskCentre), even though they had faithfully reproduced the required System DSN's, correctly named. Frustrating to say the least.

3 1 2012 10 38 45 AM

On a 64-bit Windows system, when you go to Data Sources under Admin Programs it manages the 64-bit DSN's which the TaskCentre Crystal Runtime doesn't see. You need to create the System DSN's as 32-bit. There is a separate app for that in %systemdrive%\Windows\SysWoW64 folder called Odbcad32.exe.

See also http://support.microsoft.com/kb/942976

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