Deliver essential information to the right people at the right time


BPA Notifications & AlertsThe Notifications & Alerts capability is designed for small, medium and large enterprises. It enables organizations to address employee, customer, supplier and stakeholder real-time knowledge requirements.

Notifications and alerts come in two forms: internal (management, sales, finance, operations) and external (customers, partners, suppliers, members). The following examples are just a fraction of the notifications and alerts produced by our 1,500+ customers.
 
  Common internal and external notifications and alerts our customers have used include:  
     
Internal
  • Large account placed on hold
  • Aged debtor updates
  • Stock level warnings
  • Back orders now in stock
  • Performance/KPI notifications
  • Price change updates
External
  • Order status updates
  • Order confirmations
  • Service date reminders
  • Contract renewal reminders
  • Delivery notifications
  • Appointment confirmations
BPA Platform Demo Download BPA Brochure

5 easy steps to building Notifications & Alerts processes

1. Specify event to start process

2. Select data to send

3. Define output format

4. Choose delivery method

5. Test and go live

data Integration step 1 data Integration step 2 notifications step 3 notifications step 4 data Integration step 5

 

Build Notifications & Alerts graphically


Notifications & Alerts provide you with the ability to automatically distribute email and SMS messages 24/7, 365 days a year.

         
Easy-to-use editor
 
Multiple delivery methods
 
Memory and escalation
Build HTML and plain text notifications and alerts using an easy-to-use editor. No coding required.   Send notifications and alerts via multiple channels including email, SMS or compatible messenger APIs.   Capture everything that happens and action where escalation is required.

 

Deliver information when it’s needed


 
  Data sets
Retrieve and utilize relational data sets using ODBC or OLEDB (joins, criteria and sorting).
 
  Your business rules
Time-based schedules (minute/s hour/s day/s per week, month or annum, plus repeat schedule management control).
 
  API events
Proprietary APIs, Web Services (JSON, SOAP, REST).
 
  Triggers
Native database triggers (Microsoft SQL, Oracle).