Fisher Technology Blog

3 Examples of How Automation Can Strengthen Your CRM

Morgan Nimmons

by Morgan Nimmons on Jun 28, 2016 2:00:00 PM

If you are familiar with CRM software, hopefully you have reaped the benefits of its role within a sales department. However, as useful as this application is, there are numerous processes that CRM software cannot do on its own and all the responsibility is put on sales professionals. Fortunately, automation can relieve sales of certain processes that otherwise take up too much time to perform manually.

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Topics: TaskCentre, Fisher Technology, customer service, customer relationship management, CRM, automation, leads, process, notifications, sales, customers

Top 6 Benefits of Integrated eCommerce and ERP

Nicole Laurier

by Nicole Laurier on Apr 27, 2015 10:33:00 AM

eCommerce has revolutionized the way companies and consumers do business. With just a few clicks, customers from around the world can engage with your company and make a purchase. However without an integrated eCommerce and ERP solution, those online orders can actually put a strain on your business. The time and effort of manually transferring orders from your online store into your back-end accounting system can become costly and unmanageable.

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Topics: Integration, ECommerce, ERP, customer service, ERP Integration, Ecommerce ERP Integration

Business Process Efficiency Might not be a Complete Remedy

Nicole Laurier

by Nicole Laurier on Dec 12, 2013 10:19:00 AM

I was reading an article in Florida Trend recently by Mark R Howard entitled Sometimes, efficiency is Overated! The article explained how when the author was in college, one of his Professors gave a lesson in efficiency that he had never forgotten.

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Topics: Business Process Management Software, Business Process efficiency, customer service

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