Customer Spotlight: Image Skincare

Integrating Shopify with SAP Business One

As some of our regular blog readers might know, Fisher Technology works very closely with SAP Business One customers and partners.  With the ASUG Summit drawing near, we wanted to take a moment and shine the spotlight on Image Skincare.  A customer that uses TaskCentre for SAP Business One to automate the transfer of online orders from Shopify into SAP B1.

Image Skincare Logo

The Challenge

As the company grew at 20% to 30% annually, the staff was having trouble keeping up with order volume. Image Skincare had to find a way to automate their process of printing website orders and then manually retyping them into their ERP system.

The Solution

Integrate their Shopify e-Commerce website with SAP Business One using TaskCentre.

The Results

Now orders go from the website to the warehouse in just 5 minutes without any manual intervention or duplicate data entry. 

"It used to take anywhere from 8 to 24 hours to get a web order processed and shipped around. It now takes about 1 hour on average, with the quickest turnaround on record of just 11 minutes!"

The technology of TaskCentre also helped Image Skincare improve:

  • Customer communication including automated order acknowledgement and shipment tracking

  • Improve efficiency and totally eliminate human error

  • Automate online registration process for new customers and eliminate paperwork

  • Automated several other cumbersome manual processes throughout the company

 

Image Skincare BuzzGet the Full Story

Download the case study to discover how Image Skincare used TaskCentre to integrate their Shopify eCommerce website with their ERP system to eliminate manual order processing, duplicate data entry, wasted time, and lost revenue.

Download Now

 

About Image Skincare

Image Skincare is an evidence-based clinical skin care company, providing professional skin care products and effective skin care solutions that are used in over 30 countries including the U.S., Europe, Switzerland, and the Middle East.

Their FDA-certified laboratory utilizes the most scientifically advanced formulas in today's marketplace to create pharmaceutical grade skincare products that give licensed physicians and estheticians the ability to offer professional treatments and products that yield unparalleled results.

Visit www.imageskincare.com and learn more about Image Skincare.

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