Every one has heard of Twitter. And more and more businesses are adding Twitter to their Social Media Marketing Plan. But as with any marketing strategy there are some pitfalls that you need to be aware of.
It is all very well sending out 'Tweets' about your latest offer but it is very hard to track exactly what is being said about you on Twitter and run a business. No one has the time to watch Twitter feeds all day long and even if they did they could still miss a key conversation.
Yes there are aggregators like Hootsuite that will notify you of Tweets and follow conversations but you have to check them manually and if you are busy trying to run a business you haven't got the time!
A good solution to this problem is adding TaskCentre to your business software applications.
TaskCentre can monitor Tweets about your company and products, it can also integrate Twitter with your busiess software applications and automatically monitor what is being said about your organization, and alert your team members according to your business rules.
For example if you have a customer who is complaining about your service, an automatic response can be sent to them and a notification sent to your Customer service department to call and resolve the problem.
TaskCentre let's you integrate data, on-premise or in the cloud, build automated workflow, generate alerts and automate reports; all without the need for custom code.
Check out our Solution pages and see all the other applications that TaskCentre integrates with.