What is workflow in relation to business process management?
When we talk about workflow in relation to business process management, we are referring to the ability of creating a process that is either within your ERP (Enterprise Resource Management) or CRM (Customer Relationship Management) Solution or integrates the two according to your business rules.
What are some typical examples of workflow requirements?
Some typical examples of workflows are:
- Purchase order approvals
- Authorization to extend credit line
- Capital expenditure request
- New Customer Approval
- Service ticket feedback
- Customer self service
What type of organization uses workflow?
No matter how large or small, every business follows some type of process in their daily activities such as processing an order. Workflow automation takes the manual steps and automates them.
Our typical customers are small to medium sized business ranging from 5 - 250 employees. Because of the flexibility of TaskCentre there is no specific vertical that we specialize in, our customers include companies who are in the following industires: insurance, financial services, medical, manufacturing, not for profit, environmental, real estate, home maintenance and leisure services
What are the typical Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) solutions that you can add TaskCentre's workflow capabilities to?
We work with many different CRM and ERP solutions, provided there is the ability to connect via ODBC or OLEDB then TaskCentre can be used to create workflows. We have experience in working with the following solutions: Sage SalesLogix, Sage CRM, Sage MAS90/200 and MAS 500, Sage AccPac, SAP Business One, Goldmine.
What are the benefits of adding workflow?
The benefits to employers and employees is huge; employers can have greater visibility into their business and employees time is freed up as they are not having to do repetitive manual tasks. So any size organization can benefit from workflow automation.
Where can I see a Case Study/ Technical White Paper?
We have many different case studies and white papers available to read our next generation workflow white paper ......
or to read our Technical White Paper.....
How can I see a demonstration?
We are always running introductory TaskCentre webinars to find our when the next webinar is scheduled or to book a one on one demonstration select the button below:
